Legal Section
Astra Cloud is a cloud infrastructure and data center solutions provider based in Ukraine.
Service Provider
Astra Cloud
Location: Lviv, Ukraine
- cloud@astra.in.ua
- abuse@astra.in.ua
Phone
+38 063 636 3448
Customer & Legal Documents
The main Astra Cloud documents and policies, includes Terms of Service, Privacy Policy, Refund Policy and SLA, documentation available in the Documents section.
Customer Portal and service management system are available at cp.astra.in.ua.
Abuse & Security
Astra Cloud reserves the right to restrict or terminate services in cases involving:
- spam activity
- phishing
- malware distribution
- network abuse
- illegal activity
- violations of the Terms of Service
Billing & Payments
Payments are processed through authorized payment systems and payment providers.
Refund requests and payment disputes are reviewed individually in accordance with the Terms of Service and Refund Policy.